What is mission critical?

Have you ever heard the term “mission critical operations”? When I started working at CCC it was a new term to me. I had no idea what it meant.

When you take a moment to think about it, figuring out the general meaning isn’t hard. Mission critical operations are those functions a business needs to keep running in order to fulfill its mission — building operations, computers, machinery and more. And, it needs to operate 24 hours a day, 7 days a week.

In reality, these jobs have existed for as long as there have been manufacturing facilities, hospitals, airports, and other organizations that need to stay up and running all the time. The challenge with keeping these companies running today, is knowing and understanding new technology.

Today, many building systems, such as heating and cooling systems and air handling systems, are controlled by technology. What happens when these systems break down? That’s where mission critical operators become very important to the success of a business. They are the people with the skills to fix mechanical and technical issues, and more importantly they have the training and skills to prevent many issues from ever happening.

Building operations is one side of mission critical operations. Another side deals more with information systems technology. Think about all the tasks we do every day that involve a computer or cell phone — sending emails, sending and receiving phone calls, storing information, and so much more. Even a building’s doors can be set to lock and unlock automatically. A mission critical operator understands the equipment and software involved in making these activities happen, and how to keep it functioning properly.

Mission critical operations is a growing field with many opportunities for those who want the challenge. Starting salaries for mission critical operators average around $60,000 per year. Jobs are available in a variety of industries including business, banking, data centers, health care, manufacturing, security, and more.

If you would like more information about this field, check out the National Consortium for Mission Critical Operations’ (NCMCO) website http://ncmco.us/.

For more information on available associate degrees, diplomas and certificates within the field of mission critical operations visit clevelandcc.edu and go to Programs of Study.

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Set Goals, Take Action

Ready or not, the new year has arrived. It’s a time to make a fresh start, set new goals and dream new dreams. 

Setting those big goals is great, but you have to do more than write them on a piece of paper. It’s also important to get started, to take a step no matter how small. The longer you wait to start, the harder it seems to be to take that first step, and before you know it December has rolled around again.

Do something today that will move you a little closer to your goal. You might be surprised at how good you feel because you did something, which can lead you to do something tomorrow and the next day. Before you know it, you’ve moved much closer to your goal.

If any of your goals for this year involve going back to school, now is the time. Whether you want to start earning a degree, finish a degree, learn a new skill or trade, learn a skill that will help you advance at your current employer, or learn something new just for the fun of it, get started today.

On-campus Last Minute Registration is going on now. Come by the Student Activities Center, January 4 – 7, 8:30 a.m. – 6:00 p.m. or January 8, 8:30 a.m. – 3:00 p.m. Staff members are available to help.

Don’t let another year slip away.  

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Thanksgiving Wishes

Thanksgiving is two days away. Between making all of the preparations and worrying about getting to all the gatherings on time, don’t forget to enjoy it!



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